Account control
Delete your account and data
You can initiate permanent deletion yourself in the portal or the mobile app's account settings.
01
Delete through the portal or app
- Sign in to the account you want to delete.
- In the portal, open Profile → Settings → Delete account. In the mobile app, sign in, open account settings and find the same section.
- Enter your current password and confirm that deletion is irreversible.
- Select Permanently delete account. You will be signed out when deletion finishes.
The link returns directly to the deletion section after sign-in. Never send your password by email or chat.
02
Before you delete
Export or copy anything you need and review shared cabinets. Deletion cannot be undone, and recreating an account with the same email will not restore previous data, access or history.
03
What is deleted
The account, roles, profiles, memberships, training sessions, drills, attempts, matches, plans, calendar and wellbeing records, equipment, comments, feedback, assistant conversations and reports, subscription records and refresh sessions associated with the user are removed from active systems.
04
What may be retained
System-wide professional-tour synchronization records can remain without a link to the deleted user. Minimal records or protected backup copies may be retained only as required for legal, security, fraud-prevention or disaster-recovery obligations, then removed under the applicable retention schedule.
05
Timing and requests
Deletion from active systems occurs after password verification and successful confirmation. If you cannot sign in, first use password recovery. For another privacy request, use the privacy contact shown above.